Customer’s Voice
Listening Tours
Really Listening Over the past year, our CEO, Tom Schabel, traveled to meet with 34 customers, listening closely to understand how things are going for them and the challenges they may be experiencing. During these listening tours, we learned many things about the struggles of today’s manufacturers. Regardless of the location (Tom traveled to 17…
Read MoreSetting the Stage
We arrive at the concert arena. We find our seats. The lights dim and the arena fills with a deafening roar of voices. Music begins to ring in. We have waited months to see our favorite band. From the Rolling Stones to One Republic, in the music industry, stars perform at a variety of venues.…
Read MoreThe Voice of Minnesota Manufacturers
The following story describes results from The State of Manufacturing®, an extensive research project sponsored by Enterprise Minnesota and its partners. Over the last six years, Enterprise Minnesota and its partners have commissioned a comprehensive survey to get a pulse on the “State of Manufacturing” in Minnesota. The research results are a culmination of “Minnesota’s…
Read MorePlastic – The Other Material
Case-in-Point A customer came to us with a problem regarding a component they were getting from another supplier. The product team asked for our ideas on ways to prevent the part from breaking, while keeping within their target pricing for the replacement part. We found that the component – used in a product made for…
Read MoreListening Tours
What We Heard Since December 2012, we have had the pleasure of participating in 34 meetings with 128 of our customers during our Listening Tours to hear first hand what they think about our work. We are honored to share that a majority of the feedback we heard was positive. Based on what they told…
Read More